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Plans and Limits

Plans and Limits

Why plans exist

Plans protect infrastructure costs (AI inference, storage, sync) and clarify feature availability for users and teams.

Plan tiers

FeatureFreePro
Monthly price$0$12/month
BoardsLimitedUnlimited
Notes per boardLimitedHigher limit
AI credits per monthLimitedHigher limit
Document uploads per monthLimitedHigher limit
Collaborators per boardView-onlyEdit access (up to seat limit)
Supported upload formatsTXT, MD onlyPDF, DOCX, TXT, MD
Max document sizeSmallerLarger

Exact numbers are not published here — see the Pricing page (opens in a new tab) for current limits.

Quota enforcement principles

Quotas are enforced at the API boundary for correctness — the UI mirrors this by disabling buttons and showing upgrade prompts, but the server is the authoritative gate.

AI credits

Every AI operation (board chat, note AI, slash commands, document-to-notes, Jira generation) consumes one or more AI credits. Credits are tracked monthly per user in KV.

When the limit is reached:

  • AI endpoints return 429 with { "error": "AI quota exceeded" }
  • The AI panel shows an upgrade prompt
  • AI quick-action buttons are disabled

Document uploads

Each successful document upload increments the user's monthly upload counter. The Free plan supports only TXT and MD formats (no PDF or DOCX extraction).

Board creation

The Free plan allows a limited number of boards. The dashboard disables the "Create board" button when the limit is reached.

Collaboration

Collaboration rights are determined by the board owner's plan:

Owner planInvited collaborator access
FreeView-only (cannot edit)
ProFull edit access (up to seat limit)

This means: if you are invited to a Free owner's board, you can view but not edit — even if you personally have a Pro plan.

Upgrade flow

  1. Click Upgrade in the pricing page or an upgrade prompt.
  2. You are redirected to a Stripe Checkout session.
  3. After payment, the Stripe webhook updates your subscription in KV.
  4. The dashboard polls for the updated plan status after the checkout redirect.

Managing your subscription

  • Go to the Subscription page to see current plan, usage bars, and limits.
  • Click Manage subscription to open the Stripe Billing Portal for cancellation, plan changes, or payment method updates.

Grace period

If you cancel your Pro subscription, you retain Pro access until the end of the current billing period.

Default plan

New users who have never subscribed default to the Free plan. No payment information is required to use the Free tier.

See also